Privacy Policy
Last updated: 12 November 2025
Who we are
Contact: info@evileyejewellers.com
Scope
This policy explains how we handle personal information under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. It applies to our website, store, and customer support.
Personal information we collect
- Contact details such as name, email, phone
- Order details such as products, price, delivery address
- Account details such as login, preferences
- Support messages and form submissions
- Technical data such as IP address, device, browser, pages viewed
- Marketing data such as email opens and clicks
We do not seek sensitive information. Do not send it to us.
How we collect it
- When you browse, create an account, or place an order
- When you contact us or join our mailing list
- From cookies and similar tools on our site
- From service providers that support our store and payments
Why we use it
- To run our store and deliver orders
- To provide support and respond to you
- To prevent fraud and secure our services
- To improve our site and product range
- To send marketing if you opt in
- To meet legal and tax duties
Cookies and tracking
We use cookies for:
- Core site features such as cart and checkout
- Analytics to measure traffic and performance
- Marketing to show relevant offers
You can control cookies in your browser. Blocking some cookies may affect the site.
Analytics and advertising
We use analytics and advertising tools. They set cookies and collect usage data. They help us measure traffic and improve ads. You can opt out of interest based ads via your browser or device settings.
Payments
We use third party payment processors. They process your card or wallet details on their systems. We do not store full payment details on our servers.
AI and automation
We use automation to improve operations. We may use AI tools to help draft product content and reply to support requests. We do not feed payment details into these tools.
Sharing your information
We share personal information with:
- Hosting, security, and analytics providers
- Payment and fraud prevention providers
- Warehousing, shipping, and delivery partners
- Email and customer support platforms
- Professional advisers and insurers
- Authorities where required by law
We require providers to protect your information and use it only for agreed purposes.
Overseas transfers
Some providers store or process data outside Australia. We take steps to ensure an adequate level of protection.
Data retention
We keep personal information only as long as needed for the purpose collected, our legal duties, or to resolve disputes. Then we delete or de identify it.
Security
We use technical and organisational measures to protect personal information. No method of transmission or storage is 100 percent secure. Report any concerns to us.
Your rights
You may:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Opt out of marketing at any time
To act on these rights, email info@evileyejewellers.com.
Direct marketing
We send marketing only with your consent or as allowed by law. Every email includes an unsubscribe link.
Third party links
Our site may link to external sites. Their privacy practices are their own.
Children
Our site is for adults. If a child has provided personal information, contact us to remove it.
Complaints
Email us if you have a privacy complaint. We will investigate and respond.
You can also contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Changes to this policy
We may update this policy. We will post the new version here with a new date.
Contact
Email: info@evileyejewellers.com